Information for Tenants

**PLEASE NOTE**

In the event of an Emergency Maintenance Issue with your property that cannot wait until our office re-opens, such as

NO HEATING, NO WATER, A SEVERE LEAK or COMPLETE POWER FAILURE

then please contact our EMERGENCY OUT OF HOURS SERVICE on the following

0844 8469626 or 07754 588058 (for possible key assistance)

In the event of any Gas Leak please contact – National Grid on 0800 111 999 immediately

COMMON MAINTENANCE ISSUES

Washing Machine; blocked filters

Please note the below video is for example purposes only you should use your make and model number when searching for a video to unblock a filter.

Blown Light Bulbs

Bayonet - https://www.youtube.com/watch?v=x2TVqB5del0